Interspire Email Marketer blank statistics page


#1

A few days ago, one of my clients interspire email marketer database crashed due to insufficient system storage. The server was running postfix as SMTP server. I was brought in to fix the database and bring up the system. After i deleted postfix logs with truncate --size=0 /var/log/maillog , and restored the database, intersoire still failed to show any statistics. I tried using a previous good backup to recreate the interspire database and still statistics page was coming blank. Fortunately I vaguely remembered a slightly similar situation from an earlier incident, and i tried a similar fix, which was deleting the contents of admin/com/storage/template-cache/ folder. After deletion, IEM statistics page was back in full glory.